Contact Us
Contact Us
Business Information
Brand Name: IVARNYX
Legal Company Name: Guangzhou Yizhan Shangtu E-Commerce Co., Ltd.
Business Owner: Di Chen
Business Address: Room K823, Unit 216, No. 3 Tangdong East Road, Tianhe District, Guangzhou, Guangdong, China
Website: https://ivarnyx.com
Customer Support Email: service@ivarnyx.com
Telephone: +86 157 9491 0027
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time (ET)
IVARNYX is owned and operated by Guangzhou Yizhan Shangtu E-Commerce Co., Ltd.
How Can We Help?
Our customer support team can assist with product questions, orders, shipping, tracking, returns, refunds, damaged or incorrect products, and general store inquiries.
Please include your order number and the email address used during checkout so that we can locate your purchase efficiently.
Please include your order number, a brief description of the issue, and clear photographs or video where relevant.
Customer Service Hours
Monday–Friday, 9:00 AM–6:00 PM Eastern Time (ET).
Messages received outside regular customer service hours will be reviewed during the next available service period.
Returns
Please contact Customer Support before returning merchandise.
Do not send merchandise to our business registration address unless our support team specifically instructs you to do so.
After your return request is approved, the appropriate return facility address and return instructions will be provided.
Last updated: September 28, 2026